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Fishbone Diagramming (Ishikawa Diagram)
The Fishbone Diagram is a basic quality tool used as a team brainstorming tool to examine cause and effect. Used in conjunction with another quality tool called the affinity diagram possible influences or contributing factors are discovered. Blue Tuna introduces the Human Factors SHELL Model as an infinity group to determine contributing factors. View time approximately 15 minutes, 10 question quiz, no handout AMT Awards.
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