Dirty Dozen of Human Factors

12 factors that lead to maintenance errors have been identified, they are entitled The Dirty Dozen. The introduction examines the basic principle associated with each factor and then presents strategies for reducing and eliminating error. The Dirty Dozen include, Pressure, Stress, Norms, Fatigue, Distraction, Complacency, Communication, Resources, Assertiveness, Awareness, Teamwork and Knowledge.  (Viewing length 30 minutes, 10 question quiz, 7 page student guide, total estimated training time 1 hour.)   This is an FAA AMT awards course.  Read More